General Campaign Restrictions and Reward Rules
These are our most basic rules and restrictions during campaign creation. Most of them can be found on the third section of the campaign setup reward settings and limitation.
![Bildschirmfoto 2019-10-16 um 13.43.39.png 2320](https://files.readme.io/ca6919d-Bildschirmfoto_2019-10-16_um_13.43.39.png)
1. Campaign Limitations
In this section, limits the most basic limits to the entire campaign are determined. These are the maximum campaign budget and the maximum number of redemptions possible.
![Bildschirmfoto 2019-10-16 um 12.13.15.png 1756](https://files.readme.io/c079a44-Bildschirmfoto_2019-10-16_um_12.13.15.png)
This limit can be set in the first step of the campaign creation process setup new campaign.
2. Promo Limits
In the promo limits, the maximum number of total redemptions and promotion budget can be set:
That means, you can set the maximum number of vouchers allowed to be redeemed and the maximum value of discount offered across all vouchers under a main campaign.
![Bildschirmfoto 2019-10-16 um 12.06.05.png 1684](https://files.readme.io/0eee71e-Bildschirmfoto_2019-10-16_um_12.06.05.png)
This limit can be set in the second step of the campaign creation process define promotion.
3. Customer Redemption Limits
This option let you choose the maximum number of campaign redemption per user.
![Bildschirmfoto 2019-10-16 um 12.55.03.png 1778](https://files.readme.io/41b833f-Bildschirmfoto_2019-10-16_um_12.55.03.png)
Vouchery allows you to set limit to the number of times your customer is able to redeem a voucher in a single campaign.
However, it is important to note that during manual redemption process it is necessary to fill in the specific customer ID at each redemption process, otherwise an error message will be displayed.
![Bildschirmfoto 2019-11-05 um 15.28.42.png 1278](https://files.readme.io/99c2845-Bildschirmfoto_2019-11-05_um_15.28.42.png)
This limit can be set in the third step of the campaign creation process Reward Settings & Limitation.
4. Time and Duration Limitations
Our software allows you to easily add time windows when the coupon will be valid.
You can choose to be valid only on certain weekdays and add start and expiration dates.
Any redemption attempt before or after the time set will be blocked by Vouchery, which ultimately protects you from coupon fraud and can create a sense of urgency to your customers.
![Bildschirmfoto 2019-10-16 um 13.02.25.png 1776](https://files.readme.io/ad4236b-Bildschirmfoto_2019-10-16_um_13.02.25.png)
![Bildschirmfoto 2019-10-16 um 13.02.33.png 1786](https://files.readme.io/5b8228c-Bildschirmfoto_2019-10-16_um_13.02.33.png)
This limit can be set in the third step of the campaign creation process Reward Settings & Limitation.
5. Minimum Transaction Value
A customer will receive the reward only if the transaction value is bigger than specified here.
![Bildschirmfoto 2019-10-16 um 13.19.33.png 1786](https://files.readme.io/a9172bf-Bildschirmfoto_2019-10-16_um_13.19.33.png)
This limit can be set in the third step of the campaign creation process Reward Settings & Limitation.
A customer may be able to redeem one single voucher multiple times until the total value of the voucher is used up.
This limit can be set in the third step of the campaign creation process Reward Settings & Limitation.
6. Product item limitations
A customer will receive the reward only for particular product items.
![Screenshot 2020-01-30 at 10.24.19 AM.png 1800](https://files.readme.io/a379b98-Screenshot_2020-01-30_at_10.24.19_AM.png)
This limit can be set in the third step of the campaign creation process Reward Settings & Limitation.
Table Summary of General Campaign Restrictions
Here is a list of the above-mentioned restrictions in a simplified overview.
Restriction | Parameter | Requirements | Example |
---|---|---|---|
1) Campaign Restriction | Maximum budget of campaign | - | €5000 of discount value in total |
2) Promo Limit | Maximum number of total redemptions | - | Max. first 1000 redemptions |
3) Customer Redemption Limit | Maximum number of campaign redemptions per user | Access to customer ID | Only 1 campaign code redemption per user |
4) Time and Duration Limit | Time frame/ validity | Until 1st of January | |
Time countdown | Valid 30 days from the time of generation | ||
Time of order restriction | Valid only on Fridays 6pm - 12am | ||
Time of service restriction | Valid on the service between 12pm and 3pm | ||
5) Minimum transaction value | Minimum value | Product / transaction value | Minimum value of order €30 |
Minimum number of products | Basket info | Valid with minimum 2 products | |
Maximum deals per transaction | Access to transaction ID | Only 1 discount / deal per transaction |
Updated 12 months ago