Voucher statuses

The following voucher statuses have been implemented:

• created - a voucher is available for any customer to be able to redeem it

• distributed - a voucher has been assigned to the customer and only this customer ID should be able to redeem it

• validated - a voucher has been entered and checked during the checkout process, however, the transaction hasn’t been confirmed yet

• active - a voucher - discount or a gift card, has been used, however, is still active, eg. when the credits are present on the gift card, and can still be redeemed

• redeemed - a voucher has been used and its credits fully redeemed

• expired - voucher has been invalidated without being used

Voucher status flow:

New vouchers start with the status "created" or "distributed", and then receive a status 'validated' or 'active' and 'redeemed" once fully used.

Unused vouchers are automatically changed to status: "expired" when the campaign is finished or deactivated.

It is possible to expire a voucher from any status, except for "redeemed".

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Final voucher statuses

"Expired" and "redeemed" are final statuses that can not be updated to another status.