Vouchery's goal is to enable consumers to seamlessly redeem their QR-coupon rewards on multiple platforms - online, social media and in-store. To make it easier for Brands, we have built a simple mobile app that scans and redeems the vouchers generated on Vouchery.
## Before you start
To use the app you will need to have a Vouchery account. You can sign up for a free trial at https://www.vouchery.io.
If you already have an account please make sure the user you're trying to sign in, is either an Administrator User or a Point Of Sale User. You can read more about different user types on page [About users](🔗).
## Get the app
Vouchery Point of Sale app is available for both iOS and Android systems. You can download it for your platform by following links below.
## Redeeming a coupon with Vouchery POS mobile app.
Here's how you can quickly scan, validate and redeem the QR voucher codes.
## Step 1: Open the app and scan the voucher QR code
Upon opening an app, the first screen you will see is a QR scanner - to use it, simply point your phone towards the QR Code you want to scan and hold your device for a second or two.
## Step 2: Add additional information and confirm the transaction
Add the total transaction value that the customer purchases for. For example, if the customer buys 3 tickets and shows you the discount, please enter the total value of the purchase before any discounts. Look at the example below:
No transaction value?
If there's no monetary transaction value, eg. the voucher is an event entry, you can leave the field empty.
## Step 3: Get the confirmation - the voucher is redeemed or rejected.
Upon clicking "REDEEM A VOUCHER" you're confirming the transaction and the voucher redemption. If the voucher is successfully redeemed, you will get the final information:
There is a possibility that the voucher will be rejected - in such case you will see the error message, for example:
If you think there's been a mistake, please get in touch with [our support HERE](🔗) or write to [[email protected]](🔗).