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Community Discussions

What does this rejection message mean: Redemption doesn't satisfy customermaxredemptions rule.

over 1 year ago by Kumar

Hi there, I'm getting my voucher rejected when testing the Create a Redemption API request. The rejection message is: Redemption doesn't satisfy customermaxredemptions rule. How can I fix it?

over 1 year ago by Przemo

Hi Kumar !
It means that you probably have the customer redemption limit set in your campaign. Please enter the campaign, edit it and check section General Reward Limitations -> Customer Redemption Limits. For example, if this option is set to "1", it means that the customer can only use the coupon once in the campaign.

12 months ago by Ewelina RobaczekAdmin

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