These docs are for v1.0. Click to read the latest docs for v2.1.

Community Discussions

Ask a Question
Back to All

What does this rejection message mean: Redemption doesn't satisfy customermaxredemptions rule.

Hi there, I'm getting my voucher rejected when testing the Create a Redemption API request. The rejection message is: Redemption doesn't satisfy customermaxredemptions rule. How can I fix it?

Hi Kumar !
It means that you probably have the customer redemption limit set in your campaign. Please enter the campaign, edit it and check section General Reward Limitations -> Customer Redemption Limits. For example, if this option is set to "1", it means that the customer can only use the coupon once in the campaign.

Admin

ο»Ώ